ERP AI Daily

IndustryNovember 4, 2026

Half of Slack messages now come from apps and AI agents

Salesforce: 127 million MCP tool calls a week on Slack.

Salesforce released fresh Slack figures: the platform handles 127 million MCP tool calls per week, and 50% of messages come from apps and AI agents.

Each week 1.9 million users interact with third-party agents in Slack, and frontier AI companies such as Anthropic use it to ship code and run the business.

Why it matters: Collaboration tools are shifting from people talking to people toward people working alongside agents, which Vietnamese teams should factor into process design.

Source: Salesforce Newsroom · Curated via 张志恒的行业观察