ERP AI Daily

ResearchNovember 1, 2026

Salesforce: work is trapped in “single-player” AI

Survey of 250 US executives: 72% want AI to share context across teams.

A new Salesforce survey of 250 US executives finds 68% see AI insights going unshared, 66% see colleagues re-solving the same problems and 59% say work stalls because of isolated AI tools.

Employees spend an average of 3.6 hours a week switching between AI and other apps; 72% of executives want AI to share context across teams so value compounds.

Why it matters: When each team uses AI on its own, work gets duplicated. Vietnamese firms should favor AI with shared context on top of ERP/CRM.

Source: Salesforce Newsroom · Curated via 张志恒的行业观察